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  • How do I start earning stamps on my loyalty card?
    Simply book and receive treatments and you'll receive a stamp on your loyalty card for each qualifying treatment.
  • Can I use the 20% discount for my 11th treatment on block bookings?
    Unfortunately, the 20% discount for the 11th treatment cannot be applied to block bookings; it's valid only for individual treatments.
  • When can I use my 20% discount for the 11th treatment?
    When you receive your 11th treatment, you can apply the discount by paying in person instead of playing via the website.
  • Can I redeem multiple loyalty cards for a single treatment?
    Sorry, but each loyalty card is valid for one client only and cannot be combined with others.
  • Is there an expiration date for my loyalty card?
    Your loyalty card does not have an expiration date so you can collect stamps at your own pace.
  • How do I book my 11th treatment with the loyalty card discount?
    To receive a 20% discount on your 11th treatment, book via email, phone, or message and present your loyalty card during your appointment.
  • What can I expect during my first therapy session?
    Your first session will typically include a consultation to discuss your needs and preferences. We'll then customise the treatment to ensure your comfort and satisfaction.
  • How can I prepare for my therapy session?
    It is recommended to wear comfortable clothes and bring a change of underwear for body treatments. Being well-hydrated can enhance the effectiveness of some treatments. Only eat a light meal beforehand and avoid heavy foods.
  • How long do therapy sessions typically last?
    Session durations vary depending on the service but generally range from 30 minutes to 90 minutes. Please check the specific service details for more information.
  • Are your products and treatments suitable for sensitive skin or allergies?
    We offer options for sensitive skin and can adjust products and techniques accordingly. Please inform your therapist of any allergies or sensitivities during your consultation.
  • Do I need to make an appointment, or do you accept walk-ins?
    Appointments are recommended to ensure availability, but we do our best to accommodate walk-in clients when possible.
  • What is your cancellation policy?
    We require 24 hours' notice for cancellations to avoid a cancellation fee. Please refer to our policy for more details.
  • What payment methods do you accept?
    For your convenience, we accept card payments, contactless payments, and cash.
  • Do you offer packages for multiple sessions?
    Yes, we offer packages for multiple sessions at discounted rates.
  • Is parking available, and what are your location details?
    For your convenience, there are multiple pay-and-display car parks in close proximity.
  • What safety measures are in place to ensure a clean and sanitary environment?
    We maintain strict hygiene and sanitation protocols to ensure a safe and clean environment.
  • How can I contact you for further inquiries or to book an appointment?
    You can reach us by phone at 07868 689 157 or by email at blossommbst@gmail.com.

FREQUENTLY ASKED QUESTIONS

  • How do I start earning stamps on my loyalty card?
    Simply book and receive treatments and you'll receive a stamp on your loyalty card for each qualifying treatment.
  • Can I use the 20% discount for my 11th treatment on block bookings?
    Unfortunately, the 20% discount for the 11th treatment cannot be applied to block bookings; it's valid only for individual treatments.
  • When can I use my 20% discount for the 11th treatment?
    When you receive your 11th treatment, you can apply the discount by paying in person instead of playing via the website.
  • Can I redeem multiple loyalty cards for a single treatment?
    Sorry, but each loyalty card is valid for one client only and cannot be combined with others.
  • Is there an expiration date for my loyalty card?
    Your loyalty card does not have an expiration date so you can collect stamps at your own pace.
  • How do I book my 11th treatment with the loyalty card discount?
    To receive a 20% discount on your 11th treatment, book via email, phone, or message and present your loyalty card during your appointment.
  • What can I expect during my first therapy session?
    Your first session will typically include a consultation to discuss your needs and preferences. We'll then customise the treatment to ensure your comfort and satisfaction.
  • How can I prepare for my therapy session?
    It is recommended to wear comfortable clothes and bring a change of underwear for body treatments. Being well-hydrated can enhance the effectiveness of some treatments. Only eat a light meal beforehand and avoid heavy foods.
  • How long do therapy sessions typically last?
    Session durations vary depending on the service but generally range from 30 minutes to 90 minutes. Please check the specific service details for more information.
  • Are your products and treatments suitable for sensitive skin or allergies?
    We offer options for sensitive skin and can adjust products and techniques accordingly. Please inform your therapist of any allergies or sensitivities during your consultation.
  • Do I need to make an appointment, or do you accept walk-ins?
    Appointments are recommended to ensure availability, but we do our best to accommodate walk-in clients when possible.
  • What is your cancellation policy?
    We require 24 hours' notice for cancellations to avoid a cancellation fee. Please refer to our policy for more details.
  • What payment methods do you accept?
    For your convenience, we accept card payments, contactless payments, and cash.
  • Do you offer packages for multiple sessions?
    Yes, we offer packages for multiple sessions at discounted rates.
  • Is parking available, and what are your location details?
    For your convenience, there are multiple pay-and-display car parks in close proximity.
  • What safety measures are in place to ensure a clean and sanitary environment?
    We maintain strict hygiene and sanitation protocols to ensure a safe and clean environment.
  • How can I contact you for further inquiries or to book an appointment?
    You can reach us by phone at 07868 689 157 or by email at blossommbst@gmail.com.

LOYALTY CARD FAQs

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